Vika: Moscow Cafe Waitress

Moscow’s food service industry still gets a bad rap, but service quality has improved significantly over the years in my view. Vika, a high school student who works at a coffee chain, is a good example of the better service. On the job only a few months, she says it can be tiring being on your feet all day, something I know from my days at a chain in NYC. The other problem she notes are the occasional drunk customers that give her extra attention.